Disagreements with neighbours make you feel vulnerable, stressed and worried

Tried talking to your neighbour and been ignored?
Got some way towards a solution but can't resolve it entirely?
Can't speak to your neighbour at all?

We can help without costly solicitor bills. All our mediators are professionally trained and we've been helping resolve issues between neighbours for over 18 years. These include:

• noise complaints
• harassment
• parking problems
• pet issues

• landlord grievances
• children's behaviour
• high trees or hedges
• boundary disputes

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How it works

1. Contact us to talk about the problem
   As long as both you and your neighbour agree to our involvement, our mediator will visit your home to listen to your concerns, then they will visit your neighbour, to hear their point of view too. 
2. Meeting arranged with you, your neighbour and us
   If both of you agree, this will be in a neutral venue such as a private room in a local community centre. Here, in an informal setting, everyone can discuss the problem in a calm and focused way.
3. Mediator guided meeting
   They use their skills to create an atmosphere in which you can both speak freely about the issues, hear each other’s viewpoint, and work together towards arriving at a mutually-agreed way forward.

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Confidentiality

The whole process is entirely voluntary, private and confidential. This means that when you and your neighbour have resolved the problem, only the two of you and the mediators need know what has been discussed, or even that you’ve met at all.

If you've had a falling-out with your neighbour, contact us in confidence to talk about how we can help.

Contact us