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Frequently Asked Questions

Please select a question below to view the answer:

I’m worried my neighbour might be aggressive towards me at the meeting?
It’s natural to feel nervous about sitting down with someone you’ve fallen out with, and who you fear may intimidate you at the meeting.

Our mediators, though, are highly experienced in chairing meetings between neighbours in a structured and even-handed way so that both sides are able to present their viewpoints calmly, and work together to reach an amicable resolution.  If emotions do start to get high, however, we can always take a break from the discussion whenever anyone feels one is needed.
What if my neighbour doesn’t keep to the agreement we reach?
The agreement you arrive at together is not legally-binding, which means that it can’t be used, for instance, as evidence in a court case. But experience shows that when an agreement has been voluntarily arrived at by both parties, and both are anxious make it work to avoid future problems, it is almost always kept to.

One of the important parts of the agreement is to decide how you will communicate with each other, calmly and constructively, should problems re-occur.

This could be an arrangement to swap phone numbers, or to text, or, best of all, because you have been through the mediation process together, to now feel able to talk to each other without fear.
How successful is mediation?
It is surprisingly successful. Our mediation meetings achieve lasting agreements in over 95% of cases.
Why not give us a call in confidence to discuss your situation and how mediation might help resolve it?
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